Product orders:
These can take up to 2 - 10 business days to be dispatched, depending on demand. If your order contains pre-order items, your entire order will be sent together as soon as everything is in stock.
Custom Labels:
These are a delicate and timely process, which can take up to 14 business days to be dispatched (although we aim to send them out sooner).
Pre-order items:
These will be sent out as soon as they arrive back in stock. Please find all approximate arrival dates on the individual product pages on our website.
You will receive a tracking link once your order has been packed by us and collected by the courier.
If you still haven't received your order after the time listed, please contact us at orders@simplifymyhome.co.nz.